Terms of use
Last updated 29 August 2026
These terms govern use of the docko.co website and, where no separate signed agreement applies, the Docko platform. Docko Ltd is a company registered in England and Wales, company number 17346119.
If you are a driver
Your use of the Docko app is governed by the Docko Platform Usage Agreement you sign when you join, together with the separate agreement you hold with the company that engaged you. Where that agreement and these terms differ, the signed agreement applies.
1. What Docko provides
Docko supplies workforce management software that client companies licence to organise and administer their own drivers and contractors. Docko's role is limited to supplying and operating the software. Docko does not employ or engage drivers, does not set rates, and is not a party to the arrangement between a driver and a client company.
2. Accounts
- Access is granted through a client company that licences the platform.
- Keeping sign-in credentials confidential is your responsibility, and they must not be shared.
- Suspected unauthorised access should be reported to us immediately.
- Accounts may be suspended where these terms are breached or where there is a security risk.
3. Acceptable use
You agree not to:
- use the platform for anything unlawful
- attempt to access data belonging to another person or company
- probe, scan or test the security of the platform without written permission
- copy, decompile or resell any part of the software
- upload false or fraudulent documents
4. Your data
Personal data is handled as described in our privacy policy. Content a client company puts into the platform remains that company's. Docko claims no ownership of it and processes it only to provide the service.
5. Availability
We work to keep the platform available and backed up, but it is provided on an "as available" basis. Planned maintenance is notified where practical. Nothing here excludes liability for death or personal injury caused by negligence, for fraud, or for anything else that cannot be excluded under English law.
6. Fees
Fees are set out in the agreement with the client company, or, where they apply directly to a driver, in the Platform Usage Agreement signed on joining. Fee changes are notified in advance as described in that agreement.
7. Intellectual property
The Docko name, logo, software and documentation belong to Docko Ltd. Nothing in these terms transfers any of that.
8. Ending access
A client company may end its licence in line with its agreement. A driver's access ends when their engagement ends. Records are retained as described in the privacy policy.
9. Governing law
These terms are governed by the laws of England and Wales, and disputes are subject to the exclusive jurisdiction of the courts of England and Wales.
10. Contact
Docko is not affiliated with, endorsed by, or acting on behalf of Amazon. References to delivery service partners describe the operators who licence the software.